Safe Gaming

At 123 Games Responsible Gaming—keep entertainment where it belongs

Gaming is about fun, excitement, and entertainment—but it should never become a problem. 123 Games is committed to providing every member in Bangladesh with a safe, fair, and enjoyable gaming environment.

We Keep You Safe

You're in control

Help Is Always Available

Strict 18+ Policy

Check Yourself

Tick any of the following that apply to you:

I keep betting more to recover losses after a losing streak.

Preoccupation with gaming has reduced my focus at work or studies.

I hide my gaming or betting activity from family.

I'm betting beyond my budget.

I want to stop but I can't.

Safety Tools

Tools available to you at 123 Games

All the responsible gaming tools you need, right inside your account

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits can be increased after 48 hours—but reductions take effect immediately.

Takes effect immediately

Session Timer & Reminders

Set a timer to remind yourself how long you've been playing. After the set time, a notification will appear on screen: "You've been playing for 1 hour—take a break."

Custom Timer

Cooling-Off Period

Anywhere from 1 day to 6 weeks—you decide how long your account stays temporarily suspended. You won't be able to log in during this period.

1–42 days

Self-Exclusion

Exclude yourself from the platform for 6 months or permanently. Once active, self-exclusion blocks access through any channel—it's the strongest protection available.

Permanent Protection

Loss Limit

Set a loss threshold in advance—daily or weekly—and your account will auto-lock the moment that limit is reached.

Auto-Lock

Promotional notifications disabled

If bonus offers or promotional messages feel tempting, turn them off. Opt out of all marketing communications in just one click.

One-click disable

Detailed Guide

What does responsible gaming actually mean?

Responsible gaming doesn't mean you shouldn't play. It means gaming stays a small, enjoyable part of your life—without affecting your family, relationships, work, or finances. At 123 Games, responsible gaming isn't a slogan; it's a genuine commitment.

Online gaming is growing rapidly in Bangladesh—made easier than ever by smartphones and mobile banking. But with that convenience comes risk. Some people slip from playing for fun to playing out of habit before they even realise it. 123 Games wants to step in before that moment arrives.

One simple rule to keep in mind: If gaming is an occasional source of enjoyment during the week, that's healthy. But if skipping a day makes you uneasy, or a loss triggers the urge to bet even more out of frustration—that's a warning sign.

How to Set Limits – Step by Step

Set a Monthly Budget

Decide in advance how much you can afford to spend on entertainment each month—just like you would for movies or dining out. Allocate a portion of that budget to gaming.

Set deposit limits in the app

Go to Account Settings → Responsible Gaming → Deposit Limit. Set a daily or weekly cap—it is strictly enforced.

Keep a Timer Running

Set a session timer for up to 1 hour. When it goes off, take a break—grab a tea, go for a walk, then come back.

Turn on Loss Limit

Once you hit your daily loss limit, your account auto-locks—no more chasing losses in the heat of the moment.

Do a weekly self-check

Set aside 5 minutes every Sunday to review the week—how much you played, won, or lost. It helps you stay aware and in control.

Recognise the early signs of gaming addiction

Chasing losses by placing more bets after losing

Unable to stop gaming even when you want to

Hiding gaming from family or friends

Neglecting work, studies, or family responsibilities

Borrowing money or dipping into savings to fund gaming

Feeling restless or irritable when not playing

Finding no enjoyment in anything other than gaming

Gaming affecting sleep, eating, or social life

If even one of the above signs applies to you, don't wait—reach out to 123 Games Support today. Asking for help isn't a weakness; it takes courage.

10 Golden Rules for Safe Gaming

01. Think of gaming as entertainment—not a source of income.
02. Set your limits before you start losing, not after.
03. Never play while intoxicated or in an emotionally distressed state.
04. Stay level-headed after a win—resist the urge to push for "just a little more."
05. Take breaks during every session—step away from the screen.
06. Never use savings or emergency funds for betting.
07. Never chase losses with emotional bets.
08. Prioritise spending quality time with family and loved ones.
09. Don't play when you're tired—mental fatigue leads to poor decisions.
10. If something feels off, contact 123 Games support right away.

123 Games Responsible Gaming Statistics

Members using deposit limits73%

Keep your session timer active61%

Sticking to a monthly budget plan84%

Satisfied with the support team96%

18+

Strict age verification

Registration and gaming for anyone under 18 is strictly prohibited at 123 Games. Date of birth is verified at sign-up, and NID verification may be required.

Ways to Get Help

Live Chat Support

24/7 in Bangla — Response within 2 minutes

Email Support

support@123games.ws

Self-Exclusion

Directly from Account Settings

There's no shame in asking for help. The 123 Games Support team is here to assist, not to judge.

FAQ

Frequently Asked Questions from Our Members

Common Questions on Age Policy & Bonuses

Claiming your referral bonus is simple. Log in to your account and grab your personal referral link or code from the "Refer a Friend" section. Share it with a friend. Once they register using your link and make their first deposit, the bonus will be credited to your account automatically. The referral bonus amount depends on the current offer—for full details, Bonus Page Please note: referred friends must register and deposit legitimately—bonuses may be voided if the same device or payment method is used.

Absolutely not. Registration and gaming for anyone under 18 is strictly prohibited at 123 Games—both as a legal requirement and as our firm policy. Date of birth is verified at registration, and a National ID is required to confirm age at the time of the first withdrawal. If anyone opens an account using false information and this is later discovered, the account will be permanently closed and all balances forfeited. We urge parents and guardians to stay vigilant in protecting minors—if you have any concerns, please contact us at support@123games.ws.