Using 123 Games Terms & Conditions—everything you need to know, clearly explained

These Terms & Conditions apply to all users of the 123 Games website (https://123games.ws) and its associated mobile application. By creating an account on 123 Games, you confirm that you have read, understood, and agreed to these terms in full.

123 Games operates in full compliance with all applicable laws and regulations in Bangladesh. We operate under an international gaming licence and are committed to ensuring fair play at all times.

To open an account with 123 Games, the following requirements must be met. Accounts created without meeting the eligibility criteria may be suspended or closed at any time.

• You must be at least 18 years of age to register—registration by anyone under this age is strictly prohibited.
• Each individual may hold only one account. If multiple accounts are found, all of them will be closed.
• All information provided at registration must be accurate and truthful. Incorrect details may cause issues during account verification.
• A copy of your National ID card or passport may be requested for KYC (Know Your Customer) verification.
• Your account is for personal use only — placing bets or playing on behalf of a third party is strictly prohibited.

All financial transactions on 123 Games are transparent and secure. The table below provides a summary of the applicable limits and rules:

• It is recommended to use the same payment method for both deposits and withdrawals, in line with our anti-money laundering policy.
• At least one deposit must be made before a withdrawal can be processed—bonus balance alone cannot be withdrawn on a new account.
• Account verification (KYC) is required for your first withdrawal. Once completed, it will not be required again.
• In the case of suspicious transactions, the 123 Games Anti-Money Laundering department may request additional information.

123 Games offers a variety of bonuses and promotional offers. It's important to understand the applicable terms before claiming any bonus.

• Each bonus comes with its own wagering requirements — typically between ×5 and ×25 of the bonus amount.
• While a bonus is active, certain games or bet types may not count towards the wagering requirement — this will be specified in each individual offer.
• Claiming bonuses across multiple accounts from the same device, IP address, or payment method will be considered bonus abuse.
• If wagering requirements are not met before the bonus expires, both the bonus and any associated winnings will be forfeited.
• For referral bonuses, the referred person must make a genuine deposit and play.

All games on 123 Games use internationally certified RNG (Random Number Generator) technology, ensuring every outcome is entirely random and never predetermined.

• The RTP (Return to Player) rate for all slots is listed in each game's information section.
• Live Casino games feature real dealers and are streamed live on camera in real time.
• If a game is interrupted mid-session due to a technical issue, the stake amount will be refunded.
• Once a bet has been confirmed in Sports Betting, it cannot be changed or cancelled.
• In the event of a dispute over any game outcome, the decision of 123 Games shall be final.

To maintain a fair environment on 123 Games, certain activities are strictly prohibited. Any violation may result in immediate account closure without prior warning.

• Creating multiple accounts to take advantage of bonus offers.
• Using bots, scripts, or automation software to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other members to manipulate or fix outcomes.
• Using the platform for money laundering or as a channel for funds from illegal sources.
• Operating an account on behalf of a minor, or using a minor's details to register.

123 Games takes your personal information seriously. Details provided at registration are used solely for account management, KYC verification, and security purposes.

• Your data is never sold or shared with any third party.
• Information may be disclosed to the relevant authorities where required by law.
• All data is stored and transmitted using 256-bit SSL encryption.
• For more details, visit our Privacy Policy Read.

123 Games always strives to provide the best possible service. However, our liability is limited in certain circumstances.

• 123 Games shall not be held liable for temporary service interruptions caused by technical issues, server downtime, or network disruptions.
• If an account is compromised due to the user's own negligence — such as sharing passwords or logging into phishing sites — the user bears full responsibility.
• 123 Games is not responsible for delays caused by third-party payment gateways such as bKash or Nagad.
• In no case shall the maximum compensation exceed the original transaction amount in question.

You may close your account at any time. 123 Games also reserves the right to suspend or close accounts when necessary.

• To close your account voluntarily, contact our support team—you will be given the opportunity to withdraw any valid balance first.
• As part of responsible gaming, self-exclusion is available—allowing you to lock your account for a set period of time.
• Involvement in prohibited activities may result in immediate account closure without prior notice.
• Following account closure, KYC data may be retained for up to 5 years for legal and compliance purposes.

123 Games reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Notice will be provided according to the nature of the change.

• For major changes, you will be notified via email, app notification, or a banner on the site.
• Minor amendments (such as spelling corrections or clarifications) may take effect without prior notice.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request that your account be closed.

For any questions regarding these Terms & Conditions, please contact our support team: support@123games.ws | Last Updated: January 2026