123 Games collects only the information strictly necessary to provide its services. Collecting excessive or irrelevant data goes against our policy.
| Data Type | What's Included | Why It's Needed |
|---|
| Identity Information | Full name, date of birth, NID number | For KYC verification and age confirmation |
| Contact Information | Mobile number, email | Account Communication & OTP |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, device model, OS version | Security & App Optimization |
| Usage Data | Game history, session duration | Service Improvement & Responsible Gaming |
Please note: 123 Games never collects — and will never ask for — your full bank account number or PIN. If anyone requests this information, it is a fraud attempt.
123 Games uses your data for specific, defined purposes only. It is never used beyond those approved purposes.
- For account creation, verification, and management.
- To process deposits, withdrawals, and other financial transactions.
- To detect fraud, multiple accounts, and irregularities.
- To send bonus offers, promotions, and important updates.
- To monitor responsible gaming and send alerts when needed.
- To provide customer service and support.
- To improve the experience on our app and website.
To opt out of marketing communications (bonus offers, new game updates), simply turn off notifications in your account settings.
This is the most important part of the 123 Games Privacy Policy. We clearly state who your data is shared with — and who it will never be shared with.
✅ Who we may share your data with:
Payment Providers: bKash, Nagad, Rocket — only the information necessary to verify transactions.
Licensing Authority: During audits by international gaming regulatory bodies.
Law Enforcement: Only upon lawful order from the Government of Bangladesh.
❌ Who we will never share your data with:
Advertisers
Data Broker
Other Gaming Sites
Marketing Agency
Insurance Companies
Social Media
123 Games uses certain cookies and limited tracking technologies to keep its website and app running smoothly. The purpose of each is explained below:
Essential
Login Session Cookie: Required to keep you logged in. The site cannot function without these. Cannot be disabled.
Functionality
Saving Preferences: To remember your language, theme, or notification preferences. You can disable these, but your preferences will not be saved.
Analytics
Usage Statistics: Information such as which games are played most and where loading is slow is used to improve our service. No personal identity is involved.
Security
Fraud Detection: To detect multiple accounts from the same device or any suspicious activity. Mandatory.
To disable analytics cookies, go to the "Privacy" section in the app settings. Essential and security cookies cannot be turned off.
123 Games does not retain data longer than necessary. Different types of information are subject to different retention periods.
Active Account Data: Fully protected for the duration of your active account.
Transaction History: 5 years after account closure, in compliance with anti-money laundering regulations.
KYC Documents: Up to 5 years after account closure, as required by law.
Marketing Information: Deleted immediately upon withdrawal of your consent.
Device Log: Up to 90 days for security purposes.
123 Games believes every member owns their personal data. That's why we give you the following rights:
Right of Access
You can view what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information we hold about you.
Right to Erasure
Where applicable, you may request that your data be deleted.
Right to Object to Processing
You can object to the use of your data for specific purposes.
Data Portability
You may request a downloadable copy of your data.
Right to Restrict Processing
Request restricted processing of your data during dispute resolution.
To exercise any of the above rights, email us at support@123games.ws. We typically respond within 7 business days.
123 Games strictly enforces an 18+ policy. Registration by anyone under the age of 18 is strictly prohibited.
- Age verification is mandatory at registration — date of birth is required and NID verification may be carried out if needed.
- We do not knowingly collect any information from minors.
- If we become aware that data has been collected from a minor, the account will be immediately closed and the data deleted.
- Parents who suspect an account has been created in their child's name can notify our support team.
123 Games may update this Privacy Policy from time to time as needed. You will be notified based on the nature of any changes.
- You will be notified by email or in-app notification for any significant changes.
- The "Last Updated" date at the top of this page will always be kept current.
- 30 days' notice will be given before any major changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
For any privacy-related questions, complaints, or data requests, please reach out through the channels below. 123 Games aims to respond promptly.
Email: support@123games.ws | Typically responds within 24 hours
Live Chat: On the app or website — 24/7 support in Bangla
Data Protection Officer: privacy@123games.ws | For special data requests
In addition to the matters outlined in this Privacy Policy, 123 Games' Terms & Conditions and Responsible Gaming Policy also applies.